Team Leading Supervisor

This programme is designed for apprentices who want to further develop their skills, knowledge and behaviours for a job role involving Managing teams and projects to meet a private, public or voluntary organisation's goals. Successful completion of the programme will lead to an Apprenticeship Certificate as a Team Leader / Supervisor

 What types of activities are covered as part of the Team Leader Supervisor Apprenticeship Standard? 

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. 

Roles/Occupations may include:  Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

 What does the Team Leader Supervisor Apprenticeship Standard consist of? 

Skills– Leading People, Managing People, Building Relationships, Communication, Operational Management, Project Management, Finance, Self-Awareness, Management of Self, Decision Making.

Knowledge– Leading People, Managing People, Building Relationships,Communication, Operational Management, Project Management, Finance, Awareness of Self, Management of Self, Decision Making.

 Behaviours - Takes responsibility, Inclusive, Agile, Professionalism.

Functional Skills – English Level 2 and Maths Level 2

 Delivery 

The period of learning, development and continuous assessment is managed jointly by the employer and Quest Training. The on-programme pace will be driven by apprentice as well as by the breadth of experience an employer can offer, but will typically be a minimum of 12 months, prior to the end-point assessment taking place.

There will be a combination of on the job and off the job learning and the off the job learning will include:

  • Workshops

  • Meetings with Tutor

  • Online Learning

  • Learning about a new product/service/resource

  • Supervised learning – knowledge or practical skill

  • Attending a review or appraisal

 Apprenticeship Delivery 

The synoptic EPA has become a core feature of new apprenticeship standards because it assesses the apprentice’s performance across the whole standard rather than for individual tasks

The End-Point Assessment is planned with the Independent End-Point Assessor, Employer and Apprentice

The End-Point assessment consists of four elements:

·       Scenario based Multiple Choice Knowledge Test 

·       Competency-Based Interview 

·       Assessment of Portfolio of Evidence

·       Professional Discussion relating to CPD activity Including any additional learning and CPD evidence

 All assessments may be completed online. All assessments need to be passed. Each assessment method directly assesses the knowledge, skills and behaviours of the Standard. The assessment is then graded.

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