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Lead Adult Care Worker

This programme is designed for apprentices who want to develop their skills, knowledge and behaviours for a job role involving providing high-quality and compassionate health and social care for a wide range of people. Successful completion of the programme will lead to an Apprenticeship Certificate as a Healthcare Support Worker.

What types of activities are covered as part of the Lead Adult Care Worker apprenticeship? 

As a Lead Adult Care Worker you will make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. You will be expected to exercise judgement and take appropriate action to support individuals to maintain their independence, dignity and control.


By providing leadership, guidance and direction at the frontline of care delivery you will be instrumental in improving the health and wellbeing of those receiving care and support. Lead Adult Care Workers will in some circumstances have delegated responsibility for the standard of care provided and may supervise the work of other care workers. This exercising of autonomy and accountability means leading and supporting others to comply with expected standards and behaviours.

Lead Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres or some clinical healthcare settings. As well as covering Lead Adult Care Workers this standard also covers Lead Personal Assistants who can work at this senior level but they may only work directly for one individual who needs support and/or care services, usually within their own home.


You will be caring and compassionate; honest; conscientious and committed.


You will treat people with dignity, respecting individual's diversity, beliefs, culture, values, needs, privacy and preferences; show respect and empathy for those you work with; have the courage to challenge areas of concern and work to best practice; be adaptable, reliable and consistent; show discretion; show resilience and self-awareness.

 What does the Lead Adult Care Worker apprenticeship consist of? 

Skills Treating people with respect and dignity and honouring their human rights, communicating clearly and responsibly, supporting individuals to remain safe from harm, champion health and wellbeing for the individuals they support, working professionally and seeking to develop their own professional development.

KnowledgeThe importance of having the right values and behaviours, the importance of communication, how to support individuals to remain safe from harm, how to champion health and wellbeing for the individuals they support and work colleagues, how to work professionally, including their own professional development of those they support and work colleague.

Functional Skills -   To achieve Functional Skills English Level 2 and Maths Level 2


The period of learning, development and continuous assessment is managed jointly by the employer and Quest Training. The on-programme pace will be driven by apprentice as well as by the breadth of experience an employer can offer, but will be a minimum of 12 months, prior to the end-point assessment taking place.

There will be a combination of on the job and off the job learning and the off the job learning will include:

  • Workshops

  • Meetings with Tutor

  • Online Learning

  • Learning about a new product/service/resource

  • Supervised learning – knowledge or practical skill

  • Attending a review or Appraisal

 End-Point Assessment

The synoptic EPA has become a core feature of new apprenticeship standards because it assesses the apprentice’s performance across the whole standard rather than for individual tasks

The End-Point Assessment is planned with the Independent End-Point Assessor, Employer and Apprentice

The End-Point assessment consists of two elements:

·       Situational Judgement Test

·       Professional Discussion

The Situational Judgement Test and Professional Discussion may be completed online. All assessments need to be passed. Each assessment method directly assesses the knowledge, skills and behaviours of the Standard. The assessment is then graded.

Quest Training
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