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Adult Care Worker

This programme is designed for apprentices who want to develop their skills, knowledge and behaviours for a job role in providing frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare setting. Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives. Successful completion of the programme will lead to an Apprenticeship Certificate as an Adult Care Worker.

  • Care Assistant

  • Care Worker

  • Support Worker

  • Personal Assistant

  • Relief Team Worker

  • Support Worker - Supported Living

  • Key Worker in Residential Settings

  • Key Worker in Domiciliary Services

  • Key Worker in Day Services

  • Home Care Support Worker

  • Substance Misuse Worker

  • Learning Disability Support Worker

  • Mental Health Support Worker

  • Mental Health Outreach Worker

  • Re-enablement Worker

 What types of activities are covered as part of   the Adult Care Worker apprenticeship?

To work in care is to make a positive difference to someone's life when they are faced with physical, practical, social, emotional or intellectual challenges. Adult Care Workers need to have the right values and behaviours developing competences and skills to provide high quality compassionate care and support. They are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives which is at the heart of person centred care. Job roles are varied and determined by and relevant to the type of the service being provided and the person supported. Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres, a person's own home or some clinical healthcare settings.

These are the personal attributes and behaviors expected of all Adult Care Workers carrying out their roles

  • Care - is caring consistently and enough about individuals to make a positive difference to their lives

  • Compassion - is delivering care and support with kindness, consideration, dignity and respect.

  • Courage - is doing the right thing for people and speaking up if the individual they support is at risk.

  • Communication - good communication is central to successful caring relationships and effective team working.

  • Competence - is applying knowledge and skills to provide high quality care and support.

  • Commitment - to improving the experience of people who need care and support ensuring it is person centred.

 Industry-specific requirements 

Undertake the Enhanced Disclosure and Barring Service process and provide the result prior to starting.

The individual must meet the 15 standards as set out in the Care Certificate. The Care Quality Commission expect that providers that employ healthcare assistants and social care support workers follow these standards to make sure new staff are supported, skilled and assessed as competent to carry out their roles

 What does the Adult Care Worker   apprenticeship consist of? 

Skills The main tasks and responsibilities according to their job role, Treating people with respect and dignity and honouring their human rights, Communicating clearly and responsibly, Supporting individuals to remain safe from harm {Safeguarding), Champion health and wellbeing for the individuals they supportand for work colleagues, Working professionally and seeking to develop their own professional development.

KnowledgeThe job they have to do, their main tasks anad responsibilities, The importance of having the right values and behaviours, The importance of communication, How to support individuals to remain safe from harm (Safeguarding), How to promote health and wellbeing for the individuals they support and work colleagues, How to work professionally, including their own professional development.

Level 2 Diploma in Care

To achieve the Level 2 Diploma in Care, learners must gain a total of 46 credits. This must consist of:

1.    Minimum total credit: 46

2.    Mandatory Group A credit: 24

3.    A minimum of 22 credits from Optional Group B

4.    Minimum Guided Learning Hours: 305 hours

5.    Total Qualification Time: 460 hours

Functional Skills

•           To achieve Functional Skills English Level 1 and Maths Level 1

•           To attempt Functional Skills English Level 2 and Maths Level 2


The period of learning, development and continuous assessment is managed jointly by the employer and Quest Training. The on-programme pace will be driven by apprentice as well as by the breadth of experience an employer can offer, but will be a minimum of 12 months, prior to the end-point assessment taking place.

There will be a combination of on the job and off the job learning and the off the job learning will include:

  • Workshops

  • Meetings with Tutor

  • Online Learning

  • Learning about a new product/service/resource

  • Supervised learning – knowledge or practical skill

  • Attending a review or Appraisal

 End-Point Assessment

The synoptic EPA has become a core feature of new apprenticeship standards because it assesses the apprentice’s performance across the whole standard rather than for individual tasks

The End-Point Assessment is planned with the Independent End-Point Assessor, Employer and Apprentice

The End-Point assessment consists of two elements: 

  • Situational Judgement Test

  • Professional Discussion 

 All assessments need to be passed. Each assessment method directly assesses the knowledge, skills of the Standard. The assessment is then graded.

Quest Training
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