Team Leading and Management

Working towards a senior position is a rewarding journey that can positively advance your career while offering the opportunity to develop strong interpersonal and communications skills relevant to any workplace. Those who undertake Team Leading and Management qualifications will be in a position to confidently progress within their chosen sector.

Qualifications available

Team Leading Supervisor

Level 4 (Higher) Management

Level 5 (Higher) Management & Leadership

Team Leading Supervisor

Overview of the Programme

This programme is designed for apprentices who want to further develop their skills, knowledge and behaviours for a job role involving Managing teams and projects to meet a private, public or voluntary organisation's goals. Successful completion of the programme will lead to an Apprenticeship Certificate as a Team Leader / Supervisor

What types of activities are covered as part of the Team Leader Supervisor Apprenticeship Standard?

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. 

Roles/Occupations may include:  Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

What does the Team Leader Supervisor Apprenticeship Standard consist of?

Skills– Leading People, Managing People, Building Relationships, Communication, Operational Management, Project Management, Finance, Self-Awareness, Management of Self, Decision Making.

Knowledge– Leading People, Managing People, Building Relationships,Communication, Operational Management, Project Management, Finance, Awareness of Self, Management of Self, Decision Making.

 Behaviours - Takes responsibility, Inclusive, Agile, Professionalism.

Functional Skills – English Level 2 and Maths Level 2

Delivery

The period of learning, development and continuous assessment is managed jointly by the employer and Quest Training. The on-programme pace will be driven by apprentice as well as by the breadth of experience an employer can offer, but will typically be a minimum of 12 months, prior to the end-point assessment taking place.

There will be a combination of on the job and off the job learning and the off the job learning will include:

  • Workshops

  • Meetings with Tutor

  • Online Learning

  • Learning about a new product/service/resource

  • Supervised learning – knowledge or practical skill

  • Attending a review or appraisal

End-Point Assessment

The synoptic EPA has become a core feature of new apprenticeship standards because it assesses the apprentice’s performance across the whole standard rather than for individual tasks

The End-Point Assessment is planned with the Independent End-Point Assessor, Employer and Apprentice

The End-Point assessment consists of four elements:

·       Scenario based Multiple Choice Knowledge Test 

·       Competency-Based Interview 

·       Assessment of Portfolio of Evidence

·       Professional Discussion relating to CPD activity Including any additional learning and CPD evidence

 All assessments may be completed online. All assessments need to be passed. Each assessment method directly assesses the knowledge, skills and behaviours of the Standard. The assessment is then graded.

Level 4 (Higher) Management

Who is this qualification designed for?

Level 4 is an ideal programme of study for those who have some experience of working as a manager, head of function or area manager, and would like develop their skills, knowledge and experiences of the principles and processes of management in order to further their career development.

Activities covered

The exact activities and responsibilities covered will vary depending on your role and employer, but may include:

  • Driving organisational objectives at a strategic level.

  • Managing budgets and coordinating spending.

  • Managing team dynamics and inspiring and motivating staff.

  • Planning and managing projects.

  • Staff delegation and capability building.

Included units

As part of this qualification you will be required to undertake both mandatory and optional units. The below lists are not exhaustive and may vary depending on your employer and/or the examination board. However, those required or available might include (but are not limited to) the following:

Example mandatory units:

Provide leadership and management
Develop & implement an operational plan
Managing personal and professional development
Principles of management and leadership in organisations
Operational and human resource planning and management

Example optional units:

Develop & maintain professional networks
Corporate social responsibility and sustainability
Stakeholder engagement and management
Understand the legal context of business
Principles of project management

Learning hours

The approximate duration is a minimum of 24 months, with an average of 1.5 hours a week off-the-job learning, and 3 hours a week on-the-job guided learning.

Apprenticeship delivery

For those undertaking an apprenticeship route, the additional components will be delivered alongside the core qualification.

  • Employment Rights and Responsibilities

  • Personal Learning and Thinking Skills

Level 5 (Higher) Management & Leadership

Who is this qualification designed for?

Level 5 is an ideal programme of study for those who have significant experience of working at management level and wish to extend their skills and insight into more advanced principles and processes of leadership and management in order to move into more senior level roles in the future.

Activities covered

The exact activities and responsibilities covered will vary depending on your role and employer, but may include:

  • Informing strategic decision making at a senior level.

  • Planning and implementing change to forward the mission of the business.

  • Managing and overseeing multiple budgets.

  • Leading large or multiple teams.

  • Managing a programme of projects.

Included units

As part of this qualification you will be required to undertake both mandatory and optional units. The below lists are not exhaustive and may vary depending on your employer and/or the examination board. However, those required or available might include (but are not limited to) the following:

Example mandatory units:

Design business processes
Manage strategic change
Principles of Management and Leadership
Strategic Business Management and Planning
Strategic Decision-making

Example optional units:

Understanding Organisational Structure, Culture, and Values
Corporate Communications
Principles of Innovation and Change Management
Marketing Management
Managing Personal and Professional Development

Learning hours

The approximate duration is a minimum of 24 months, with an average of 1.5 hours a week off-the-job learning, and 3 hours a week on-the-job guided learning.

Apprenticeship delivery

For those undertaking an apprenticeship route, the additional components will be delivered alongside the core qualification.

  • Employment Rights and Responsibilities

  • Personal Learning and Thinking Skills