Team Leading and Management

Working towards a senior position is a rewarding journey that can positively advance your career while offering the opportunity to develop strong interpersonal and communications skills relevant to any workplace. Those who undertake Team Leading and Management qualifications will be in a position to confidently progress within their chosen sector.

Qualifications available

Level 2 (Intermediate) Team Leading

Level 3 (Advanced) Management

Level 4 (Higher) Management

Level 5 (Higher) Management & Leadership


Level 2 (Intermediate) Team Leading

Who is this qualification designed for?

Level 2 is an ideal programme of study for those who are working in a supervisory role who wish to work towards a management position in the future.

Activities covered

The exact activities and responsibilities covered will vary depending on your role and employer, but may include:

  • Supporting organisational objectives through a wide range of managerial functions.
  • Monitoring staff work and giving feedback to aid professional development.
  • Briefing staff and supporting the day-to-day functions of the team.
  • Supporting team members and resolving problems.
  • Procuring supplies, project management and delivering and improving customer service.

Included units

As part of this qualification you will be required to undertake both mandatory and optional units. The below lists are not exhaustive and may vary depending on your employer and/or the examination board. However, those required or available might include (but are not limited to) the following:

Example mandatory units:

Manage personal performance and development
Communicate work-related information
Lead and manage a team
Principles of team leading
Understand business

Example optional units:

Develop working relationships with colleagues
Contribute to meetings in a business environment
Promote equality, diversity and inclusion in the workplace
Health and safety procedures in the workplace
Resolve customer complaints

Learning hours

The approximate duration is a minimum of 12 months, with an average of 2.5 hours a week off-the-job learning, and 5.5 hours a week on-the-job guided learning.

Apprenticeship delivery

For those undertaking an apprenticeship route, the additional components will be delivered alongside the core qualification.

  • Level 1 Functional Skills in English, Maths and ICT
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Level 3 (Advanced) Management

Who is this qualification designed for?

Level 3 is an ideal programme of study for those who are entering a management role and would like to deepen their knowledge and understanding while also gaining a qualification that recognises their skills.

Activities covered

The exact activities and responsibilities covered will vary depending on your role and employer, but may include:

  • Supporting organisational objectives.
  • Planning, allocating and monitoring the work of a team.
  • Supporting staff's learning and development.
  • Managing and resolving conflicts and responding to work-based issues.

Included units

As part of this qualification you will be required to undertake both mandatory and optional units. The below lists are not exhaustive and may vary depending on your employer and/or the examination board. However, those required or available might include (but are not limited to) the following:

Example mandatory units:

Manage personal and professional development
Manage team performance
Principles of leadership and management
Principles of people management
Principles of business

Example optional units:

Promote equality, diversity and inclusion in the workplace
Chair and lead meetings
Manage the impact of work activities on the environment
Contribute to the improvement of business performance
Manage events

Learning hours

The approximate duration is a minimum of 18 months, with an average of 2.5 hours a week off-the-job learning, and 4 hours a week on-the-job guided learning.

Apprenticeship delivery

For those undertaking an apprenticeship route, the additional components will be delivered alongside the core qualification.

  • Level 2 Functional Skills in English, Maths and ICT
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Level 4 (Higher) Management

Who is this qualification designed for?

Level 4 is an ideal programme of study for those who have some experience of working as a manager, head of function or area manager, and would like develop their skills, knowledge and experiences of the principles and processes of management in order to further their career development.

Activities covered

The exact activities and responsibilities covered will vary depending on your role and employer, but may include:

  • Driving organisational objectives at a strategic level.
  • Managing budgets and coordinating spending.
  • Managing team dynamics and inspiring and motivating staff.
  • Planning and managing projects.
  • Staff delegation and capability building.

Included units

As part of this qualification you will be required to undertake both mandatory and optional units. The below lists are not exhaustive and may vary depending on your employer and/or the examination board. However, those required or available might include (but are not limited to) the following:

Example mandatory units:

Provide leadership and management
Develop & implement an operational plan
Managing personal and professional development
Principles of management and leadership in organisations
Operational and human resource planning and management

Example optional units:

Develop & maintain professional networks
Corporate social responsibility and sustainability
Stakeholder engagement and management
Understand the legal context of business
Principles of project management

Learning hours

The approximate duration is a minimum of 24 months, with an average of 1.5 hours a week off-the-job learning, and 3 hours a week on-the-job guided learning.

Apprenticeship delivery

For those undertaking an apprenticeship route, the additional components will be delivered alongside the core qualification.

  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Level 5 (Higher) Management & Leadership

Who is this qualification designed for?

Level 5 is an ideal programme of study for those who have significant experience of working at management level and wish to extend their skills and insight into more advanced principles and processes of leadership and management in order to move into more senior level roles in the future.

Activities covered

The exact activities and responsibilities covered will vary depending on your role and employer, but may include:

  • Informing strategic decision making at a senior level.
  • Planning and implementing change to forward the mission of the business.
  • Managing and overseeing multiple budgets.
  • Leading large or multiple teams.
  • Managing a programme of projects. 

Included units

As part of this qualification you will be required to undertake both mandatory and optional units. The below lists are not exhaustive and may vary depending on your employer and/or the examination board. However, those required or available might include (but are not limited to) the following:

Example mandatory units:

Design business processes
Manage strategic change
Principles of Management and Leadership
Strategic Business Management and Planning
Strategic Decision-making

Example optional units:

Understanding Organisational Structure, Culture, and Values
Corporate Communications
Principles of Innovation and Change Management
Marketing Management
Managing Personal and Professional Development

Learning hours

The approximate duration is a minimum of 24 months, with an average of 1.5 hours a week off-the-job learning, and 3 hours a week on-the-job guided learning.

Apprenticeship delivery

For those undertaking an apprenticeship route, the additional components will be delivered alongside the core qualification.

  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills