Clinical healthcare support

This qualification will allow learners to gain the core knowledge and skills needed to work in a variety of healthcare settings such as hospitals, clinics, GP surgeries and care homes. It is an ideal way to start or further build upon a career in this rewarding sector.

Qualifications available

Level 2 (Intermediate) Clinical Healthcare Support

Level 3 (Advanced) Clinical Healthcare Support

Important information

Please note: As of 30th September 2017, all Clinical Healthcare Support qualificatiffons will only be available for private delivery and funding.


Level 2 (Intermediate) Clinical Healthcare Support

Who is this qualification designed for?

Level 2 is an ideal programme of study for those at the start of their career working in roles such as:

  • Clinical Healthcare Support Worker
  • Healthcare Assistant

Activities covered

The exact activities and responsibilities covered will vary depending on your employer, but may include:

  • Assisting with patients’ overall comfort and wellbeing.
  • Supporting healthcare professionals with clinical tasks, monitoring patients’ conditions and helping them to mobilise.
  • Ensuring patients’ basic care needs are met such as washing and dressing, eating and drinking, going to the toilet and making their bed.

Included units

As part of this qualification you will be required to undertake both mandatory and optional units. The below lists are not exhaustive and may vary depending on your employer and/or the examination board. However, those required or available might include (but are not limited to) the following:

Example mandatory units:

The role of the health and social care worker
Contribute to health and safety in health and social care
Principles of infection prevention and control
Causes and spread of infection
Implement person centred approaches in health & social care

Example optional units:

Service improvement in the health sector
Support individuals undergoing healthcare activities
Contribute to the effectiveness of teams
Control the use of physical resources in a health setting
Carry out wound drainage care

Learning hours

The approximate duration is 12 months, with an average of 5 hours per week off-the-job learning, and 6.5 hours per week on-the-job guided learning.

Apprenticeship delivery

Please note: As of 30th September 2017, all Clinical Healthcare Support diplomas will only be available for private delivery and funding.


Level 3 (Advanced) Clinical Healthcare Support

Who is this qualification designed for?

Level 3 is an ideal programme of study for those who already have some experience working as a Clinical Support Worker or Healthcare Assistant and would like to progress further into their career.

Activities covered

The exact activities and responsibilities covered will vary depending on your employer, but may include:

  • Supporting healthcare professionals with clinical tasks, monitoring patients’ conditions and helping them to mobilise.
  • Ensuring patients’ basic care needs are met such as washing and dressing, eating and drinking, going to the toilet and making their bed.
  • Carrying out an extended range of more complex delegated clinical tasks such as performing routine ECG procedures, wound or catheter care and supervising junior team members.

Included units

As part of this qualification you will be required to undertake both mandatory and optional units. The below lists are not exhaustive and may vary depending on your employer and/or the examination board. However, those required or available might include (but are not limited to) the following:

Example mandatory units:

The role of the health and social care worker
Principles of safeguarding & protection in health & social care
Cleaning, decontamination & waste management
Promote communication in health, social care or children’s & young people’s settings
Principles for implementing duty of care in health, social care or children’s & young people’s settings

Example optional units:

Support individuals in undertaking their chosen activities
Support individuals to access & use services & facilities
Care for individuals with nasogastric tubes
Conduct routine maintenance on clinical equipment
Make recommendations for the use of physical resources in a health setting

Learning hours

The approximate duration is 18 months, with an average of 3 hours per week off-the-job learning, and 5 hours per week on-the-job guided learning.

Apprenticeship delivery

Please note: As of 30th September 2017, all Clinical Healthcare Support diplomas will only be available for private delivery and funding.